Using a Promotion Code?
Please know you are getting the Freshest product we can offer; about 75% of the orders that ship have only been stocked about 48 hours. Now how is that for Fresh? None of our items at Actz are stocked longer than 60 days we believe fresh is the only way to go.
Orders placed using a promotion code from a daily deal site can take up to 28 business days for delivery. We strive for our normal turn-around of 2-3 business days. To allow us to offer this deep of a discount we have to package all orders at the end of the promotion and ship them at one time for a better bulk rate shipping cost. We donít charge additional handling fees; we charge only what the cost of shipping is by the USPS. If you are on a time constraint please email us or use the contact form below and inform us of the date needed so we can work to make sure you have your package before your event.We appreciate your patience and understanding that our items are handmade in small controlled batches assuring that you are only receiving the freshest product we can offer you. We Promise Good Things are Coming and very much worth the wait. Just visit our Reviews Page & Facebook to see what other's are saying about us.
Customer Service by phone is from 11 am - 3 pm PT 562-693-2520. Contact Form Below is our recommended way to reach us as we are in the back of the house Manufacturing Soap 6 days a week. Please allow up to 72 hours for email correspondence
Dawn Brown: Charities, Fundraising, and Wholesale Accounts should be directed to her directly at (562) 743-9697 or firstname.lastname@example.org